Last updated: 24.5.2018
We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.
We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We’re uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.
We ask for contact information including your name, email address, and phone number, on our website so that we can reply to your enquiry.
Our website doesn’t use cookies or scripts that were designed to track the websites you visit.
We don’t use analytics or native social media ‘like’ or ‘sharing’ buttons which also build profiles of your internet activity.
We ask for your account and contact information when you hire or buy something from us.
Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to us directly.
When you contact us by email or through our website, we store your your information in Perch CMS, our Customer Relationship Management (CRM) software. When you buy something, your information is stored in Perch CMS Shop, our ecommerce platform, and if we do business, we store your information in our accounts software, Quickbooks. We chose these systems partly for their commitment to security.
We occasionally use your contact information to send you details of our products and services. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again. We might also email or phone you about our products and services, but if you tell us not to, we won’t get in touch again. We will use your information to send you invoices, statements, or reminders.
Me, your friendly website stuff developer, is responsible for the security of your information. You can contact me by email at blake.myers@xenoplexus.com or by phone at +1 614.417.1544 (USA) / +420 735.755.511 (EU) if you have any concerns about the information we store.
When we store information in our own systems, only the people who need it have access. Our management team (me) have access to everything you’ve provided, but individual employees (there are none) have access to only what they need to do their job.
Where we store your information in third-party services, we restrict access only to people who need it (agian, that’s just me). We store passwords in Keychain, an encrypted password manager, use a different, randomly generated password for each service, and never use the same password twice.
The computers we use are all protected by a passcode or fingerprint access. These computers ask for authentication whenever they’re started or after 5 minutes of inactivity. Our mobile devices are also protected by passcodes, fingerprint or facial recognition.
We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact me by email at blake.myers@xenoplexus.com or by phone at +1 614.417.1544 (USA) / +420 735.755.511 (EU). If you’re the letter writing type, send your envelope to Xenoplexus Webstudios, LLC 2229 Shadowood Cir., Bellbrook, Oh 45305.
If we change the contents of this policy, those changes will become effective the moment we publish them on our website.
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