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Hi. I'm Blake Myers And I Do Website Stuff.

GDPR Policy

Use of private information policy (GDPR)

Last updated: 24.5.2018

Summary:

We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.

Our policy covers

  1. Why we value your privacy
  2. How we collect information
  3. What information we hold
  4. Where we store your information
  5. What we use your information for
  6. Who’s responsible for your information at our company
  7. Who has access to information about you
  8. The steps we take to keep your information private
  9. How to complain
  10. Changes to the policy

Why we value your privacy

We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We’re uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.

How we collect information

We ask for contact information including your name, email address, and phone number, on our website so that we can reply to your enquiry.
Our website doesn’t use cookies or scripts that were designed to track the websites you visit.
We don’t use analytics or native social media ‘like’ or ‘sharing’ buttons which also build profiles of your internet activity.
We ask for your account and contact information when you hire or buy something from us.
Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to us directly.

What information we hold

  • When you contact us by email or through our website, we collect your name, email address, phone number, and the company you work for, if you’ve given us that.
  • When you buy something from us, we collect your name, email address, phone number, and a delivery address.
  • If you do business with us, we also collect your business name and bank details and keep records of the invoices we send you and the payments you make.
  • All purchases are processed by Stripe or Paypal, via our ecommerce platforms over https and we never have access to your credit card information.

Where we store your information

When you contact us by email or through our website, we store your your information in Perch CMS, our Customer Relationship Management (CRM) software. When you buy something, your information is stored in Perch CMS Shop, our ecommerce platform, and if we do business, we store your information in our accounts software, Quickbooks. We chose these systems partly for their commitment to security.

What we use your information for

We occasionally use your contact information to send you details of our products and services. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again. We might also email or phone you about our products and services, but if you tell us not to, we won’t get in touch again. We will use your information to send you invoices, statements, or reminders.

Who’s responsible for your information at our company

Me, your friendly website stuff developer, is responsible for the security of your information. You can contact me by email at blake.myers@xenoplexus.com or by phone at +1 614.417.1544 (USA) / +420 735.755.511 (EU) if you have any concerns about the information we store.

Who has access to information about you

When we store information in our own systems, only the people who need it have access. Our management team (me) have access to everything you’ve provided, but individual employees (there are none) have access to only what they need to do their job.

The steps we take to keep your information private

Where we store your information in third-party services, we restrict access only to people who need it (agian, that’s just me). We store passwords in Keychain, an encrypted password manager, use a different, randomly generated password for each service, and never use the same password twice.

The computers we use are all protected by a passcode or fingerprint access. These computers ask for authentication whenever they’re started or after 5 minutes of inactivity. Our mobile devices are also protected by passcodes, fingerprint or facial recognition.

How to complain

We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact me by email at blake.myers@xenoplexus.com or by phone at +1 614.417.1544 (USA) / +420 735.755.511 (EU). If you’re the letter writing type, send your envelope to Xenoplexus Webstudios, LLC 2229 Shadowood Cir., Bellbrook, Oh 45305.

Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.

Thanks for the message! We will get back to you as soon as possible.


Xenoplexus Webstudios, LLC

Country
US of A
Address
2229 Shadowood Cir.
Bellbrook, Oh 45305
US Phone
+1.614.417.1544
US Fax
+1.614.417.1589
Country
Czech Republic
Address
Na dolinách 1272/41
14000, Praha 4-Nusle
IČO
07220103
EU Phone
+420.734.755.511

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